Data Protection Philippines Your Rights

bingo8 Privacy Policy — Here's Exactly What We Do With Your Data

Your privacy matters to us. This page explains what personal information bingo8 collects, why we collect it, how we use it, and what rights you have as a player in the Philippines. We keep things plain and straightforward — no legal maze, just honest answers.

Last updated: June 2025  ·  Applies to all registered players in the Philippines

Data Encrypted in Transit No Selling of Personal Data Compliant with PH Data Privacy Act No Third-Party Ad Tracking Right to Request Deletion Policy Updates Notified Questions? Visit FAQ Data Encrypted in Transit No Selling of Personal Data Compliant with PH Data Privacy Act No Third-Party Ad Tracking Right to Request Deletion Policy Updates Notified Questions? Visit FAQ

1. Who We Are andWhy This Policy Exists

bingo8 is an online gaming and entertainment platform serving players across the Philippines. We are committed to protecting the personal information of every player who registers, deposits, plays, or contacts us through any channel. This Privacy Policy explains in clear terms what data we collect, how we use it, and the choices you have over your own information. It applies to all interactions with the bingo8 platform, including our website, mobile browser experience, and customer support channels. We encourage you to read this policy in full before creating your account so you know exactly what to expect from us.

2. What Information We Collect

When you register with bingo8, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process required under Philippine gaming regulations, we may also collect a copy of a valid government-issued ID and a selfie for verification purposes. When you make deposits or withdrawals, we collect transaction details such as the payment method used, transaction amounts, and timestamps, though we do not store full card or bank account numbers on our servers. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us keep the platform secure, detect fraud, and improve the overall experience for Filipino players.

3. How We Use Your Information

The primary reason we collect your personal data is to operate your bingo8 account safely and in compliance with Philippine law, including the Data Privacy Act of 2012 (Republic Act 10173). We use your information to verify your identity, process deposits and withdrawals in Philippine pesos, and provide customer support when you need it. Your data also helps us detect and prevent fraud, money laundering, and underage gambling — all of which are legal obligations we take seriously. We may use your contact details to send you important account notifications, such as security alerts or policy updates, but we will not send you unsolicited marketing messages without your explicit consent. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes, ever.

4. Sharing Your Data With Third Parties

bingo8 shares your personal data only where it is strictly necessary to operate the platform or comply with legal requirements. We work with trusted payment processors and identity verification providers who are contractually bound to handle your data securely and only for the purposes we specify. In some cases, we may be required by Philippine law or a lawful order from a government authority to disclose certain information — in such cases, we will comply with our legal obligations. We do not share your data with advertisers, data brokers, or any third party for commercial profiling purposes. All third-party service providers we engage are required to maintain data protection standards consistent with the Philippine Data Privacy Act.

5. Data Retention

We retain your personal data for as long as your bingo8 account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable in the Philippines. If you request account closure, we will deactivate your account promptly, but certain records will be retained for the legally required period before being securely deleted. Technical logs and session data are retained for shorter periods and are used solely for security and fraud prevention purposes. Once the applicable retention period has passed, your data is securely and permanently deleted from our systems.

6. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have a number of important rights regarding your personal information held by bingo8. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data where it is no longer necessary for us to retain it. You also have the right to object to certain types of processing and to withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, you can contact our support team using the email address listed in the footer of this page, and we will respond within the timeframe required by Philippine law. We are committed to handling all data subject requests fairly, transparently, and without undue delay.

7. Cookies and Tracking Technologies

bingo8 uses cookies and similar technologies to keep your session active, remember your preferences, and ensure the platform functions correctly on your device. We use strictly necessary cookies that are essential for the platform to operate — these cannot be disabled without affecting core functionality. We do not use third-party advertising cookies or cross-site tracking technologies that would allow external parties to build a profile of your browsing behaviour outside of the bingo8 platform. Session cookies are deleted automatically when you close your browser, while persistent cookies used for preference storage have a limited lifespan and are refreshed periodically. If you have questions about how cookies work on the platform, our FAQ page has more detail.

8. Security Measures

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and the bingo8 platform is encrypted using industry-standard TLS protocols, and sensitive data at rest is stored using appropriate encryption methods. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all staff with data access are trained on data protection obligations. We conduct regular security reviews and work with trusted security partners to identify and address vulnerabilities promptly. While no system can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection for our Filipino players.

9. Changes to This Privacy Policy

bingo8 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via their account email address. Your continued use of the platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team. We recommend reviewing this page periodically so you are always informed about how your data is being handled by bingo8.

Common Questions About Your Privacy

Quick answers to what Filipino players ask most about how bingo8 handles personal data.

No — bingo8 does not sell, rent, or trade your personal information to any third party for commercial purposes, under any circumstances. Your data is used solely to operate your account, process transactions, verify your identity, and comply with Philippine legal requirements. We share data with trusted service providers only where it is strictly necessary, and those providers are contractually bound to protect your information. We do not share your data with advertisers or data brokers. Your privacy is not a product we monetise.

You can request a copy of the personal data bingo8 holds about you by contacting our support team at the email address listed in the footer of this page. Under the Philippine Data Privacy Act, we are required to respond to data access requests within a reasonable timeframe. Please include your registered email address and a brief description of the information you are requesting so we can process your request efficiently. We may ask you to verify your identity before releasing any data to ensure your information is not disclosed to an unauthorised party. There is no fee for making a data access request.

When you close your bingo8 account, we will deactivate it promptly and stop using your data for active platform purposes. However, certain records — including transaction history and identity verification documents — must be retained for a minimum period as required by Philippine anti-money laundering laws and gaming regulations. Once the legally required retention period has passed, your data will be securely and permanently deleted from our systems. If you want to know more about how long specific types of data are retained, you can contact our support team for clarification. We handle all account closure requests with care and in full compliance with applicable Philippine law.

Yes — bingo8 takes the security of your payment information very seriously. We do not store full card numbers or complete bank account details on our servers; payment processing is handled by trusted, regulated payment providers who maintain their own high security standards. All data transmitted between your device and our platform is encrypted using TLS, and sensitive stored data is protected with appropriate encryption at rest. Our security practices are reviewed regularly to ensure they remain effective against evolving threats. If you ever notice any suspicious activity on your account, please contact our support team immediately.

Ready to Play With Confidence?

Now that you know how bingo8 protects your data, create your free account and enjoy bingo, slots, sports betting, and more — all in Philippine pesos, all from your mobile browser.